As a learning professional, do your learning strategies align with the fast-paced advancements in technology over the last decade? If you’re responsible for delivering learning solutions that embed the right performance, behaviour and culture, along with improved staff engagement and capability, you’re probably discovering that successfully doing so is becoming increasingly challenging. In this blog, we’ll uncover some statistics that illustrate what employees expect and think, and these insights may also inspire you to rethink your current learning approach.

“When education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer.” (The Economist, 2017).

Is your business facing disruptive change driven by digital technologies? According to the 2017 Deloitte Global Human Capital Trends report, virtually all CEOs (90%) believe so. Alarmingly, 70% of these CEOs claim their organisation does not have the skills to adapt. So, where does your organisation fit in?

A recent report by The Economist (2017) sums up the predicament faced by Learning and Development professionals perfectly: “It is easy to say that people need to keep learning throughout their careers. The practicalities are daunting.”

You’re not alone though. Towards Maturity’s Learning Benchmark Report (2016) reveals that 90% of learning professionals (up from 80% in 2015) want to play an active role in supporting business innovation. However, learning provision today has not changed much in 5 years. The report states that56% of learning is delivered face-to-face, 22% is delivered via blended solutions and 19% of the budget is allocated to the adoption of learning technologies.

When you consider that 1% of a typical workweek is all that employees have to focus on training and development (which equates to 24 minutes per week), and that most workers – especially the emerging workforce – are already using technology in bite-sized chunks (at home, on social media, at work), it only makes sense that the use of innovative technology in learning should be being integrated more in the workplace.

Towards Maturity’s report suggests that 69% of employees globally are motivated by wanting to do their job better or faster, while 83% are seeking out the opportunity to gain new skills in the workplace. However, the same report suggests that 59% of L&D lack the skills to implement and manage e-learning, while 58% of Line managers are reluctant to encourage new ways of learning.

According to a recent study 2016 Future Workforce Study by Dell and Intel conducted by international research firm Penn Schoen Berland, millennials are the most eager to see more technology in professional facilities. Around 42% mentioned they would consider quitting a job without adequate technological support; while 82% cited that tech in the workplace heavily influences their job choices.


“The massive changes that are occurring in the workplace are like a tale of two cities; those companies that are modernizing, especially with mobility, will attract and retain top talent, those who don’t will create employee frustration, lower productivity and employee unhappiness,” said Bob Egan, Chief Analyst, Founder, Sepharim Research Group.

If modern workers want more technology in the workforce, it only makes sense that they also want at least a considerable component of their learning delivered via technology. With that in mind, how much of your learning is delivered through innovative technology methods? If you’d like to learn more about the current landscape in Australia, we invite you to download our eBook Leaning into Learning in 2017, which features exclusive interviews with thought leaders in the L&D field from companies across Australia. In the eBook, they discuss the challenges –and successes – they’ve experienced in their organisations as they align their learning strategies with the delivery of their solutions.

Workstar is a digital learning consultancy that helps organisations change behaviour and embed new processes through an innovative language and creative combination of content and technology. We are passionate about empowering businesses to integrate technology into their learning strategies, and if you’d like to learn about our award-winning approach, please contact us at


Bersin, J. 2017, The Disruption of Digital Learning: 10 Things We Have Learned, 27 March, viewed April 19 2017

Equipping people to stay ahead of technological change, 2017, The Economist, viewed May 22 2017

Unlocking Potential: Releasing the potential of the business and its people through learning, 2016, Towards Maturity, viewed April 19 2017

Rewriting The Rules For The Digital Age: 2017 Deloitte Global Human Capital Trends, 2017, Deloitte University Press, viewed April 24 2017

The importance of technology in modern workplaces, 2016, Everwise, viewed May 22 2017