eople’s personal experiences of connecting with social media platforms and accessing content on demand via high-powered computers in their pockets has created new expectations and possibilities for how they work.
The evidence is everywhere, in every industry, organisation and department. Staff are dictating terms to management, rather than the other way around, with productivity, creativity, innovation and job satisfaction levels up across the board.
Traditional workplace education and training of an instructor pushing information out to a class which is then tested and tasked with retaining and applying that knowledge now has fundamental flaws. The rapid adoption of digital technologies such as smart mobile devices, super-fast networks and all of the platforms and applications, has allowed learners to participate, share and collaborate even more. Therefore changing the one-way focus from instructor to the learner to making the learner the centre of the experience.
Are you ready for a change?
Now you’re probably thinking ‘sure, so what?’.
If your organisation is serious about helping its people absorb, retain and apply important information, processes or even company values, it needs to have the right cultural frameworks in place.
The saying “the fish rots from the head down” certainly rings true in this instance. An organisation must have its most senior managers on-board to help drive the cultural shift that is required to implement an effective digital learning strategy.
Is there an appreciation at the highest levels within your organisation that traditional training techniques are no longer adequate? Evermore important, is there an understanding of the importance of measuring training and education outcomes against KPIs to determine the ROI?
From here it becomes easier for organisations to consider and ultimately justify investment in technologies that support true eLearning.
How to get employees on board?
The recent disruption of learning in the workplace has led to a number of enduring assumptions being challenged. Among the most entrenched is that employers assume employees view training and education as somewhat onerous, and therefore something that needs to be pushed or mandated and gotten out of the way quickly.
Likewise, staff can sense a lack of enthusiasm on the part of their employers which then fosters a lack of interest and engagement on their part.
But the evidence suggests staff are perfectly happy to engage with training, whether they’re at work or at home, provided they feel it’s helping them to do their jobs better and be recognised and rewarded for doing so.
It’s just that the traditional materials and formats for training have come to been seen as even less inspiring and engaging in the context of today’s dynamic digital, social and mobile playgrounds.
To address this, organisations need to nurture a culture that supports full mobility and flexible approaches to training.
Just like we all now demand being able to access our favourite Netflix program via our smartphone from anywhere at any time, so too employers need to accept and embrace the fact that company training is fast moving in the same direction. Mobile, on-demand and personalised.
Looking to the future, we’re starting to see powerful new applications for learning emerge from the areas of virtual (VR) and augmented reality (AR) pointing to a world where people are happy – perhaps even prefer – to interact with avatars, machines and robots which are specially designed to learn how to deliver better learning outcomes for humans.
Workstar is Australia’s eLearning solutions experts. Connect with one of our consultants and start a conversation about how to prepare your organisation for digital eLearning excellence today.
“The massive changes that are occurring in the workplace are like a tale of two cities; those companies that are modernizing, especially with mobility, will attract and retain top talent, those who don’t will create employee frustration, lower productivity and employee unhappiness,” said Bob Egan, Chief Analyst, Founder, Sepharim Research Group.
If modern workers want more technology in the workforce, it only makes sense that they also want at least a considerable component of their learning delivered via technology. With that in mind, how much of your learning is delivered through innovative technology methods? If you’d like to learn more about the current landscape in Australia, we invite you to download our eBook Leaning into Learning in 2017, which features exclusive interviews with thought leaders in the L&D field from companies across Australia. In the eBook, they discuss the challenges –and successes – they’ve experienced in their organisations as they align their learning strategies with the delivery of their solutions.
Workstar is a digital learning consultancy that helps organisations change behaviour and embed new processes through an innovative language and creative combination of content and technology. We are passionate about empowering businesses to integrate technology into their learning strategies, and if you’d like to learn about our award-winning approach, please contact us at firstname.lastname@example.org.
Bersin, J. 2017, The Disruption of Digital Learning: 10 Things We Have Learned, 27 March, viewed April 19 2017
Equipping people to stay ahead of technological change, 2017, The Economist, viewed May 22 2017
Unlocking Potential: Releasing the potential of the business and its people through learning, 2016, Towards Maturity, viewed April 19 2017
Rewriting The Rules For The Digital Age: 2017 Deloitte Global Human Capital Trends, 2017, Deloitte University Press, viewed April 24 2017
The importance of technology in modern workplaces, 2016, Everwise, viewed May 22 2017